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Key Service Locations & Transfer Points.

SEAT operates additional service locations that may offer additional services beyond standard bus transfers such as assistance with travel, ticketing and customer service. These hubs and our headquarters are essential centers for operations, customer support, and administrative functions. Looking for SEAT’s fixed-service routes? Click here.

Norwich Transportation Center (NTC)

The transportation center serves as SEAT’s northern bus station, featuring a ticket office with indoor waiting area, as well as free day parking. The transportation center was designed by DHK Architects for the city of Norwich, and opened in 2012.

NTC’s ticket office is open on Weekdays and Saturdays from 7:45am – 8:00pm. 

The NTC Ticket office is closed on the following holidays:
New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Served by the following SEAT Routes1, 2, 4, 5, 6, 7, 9, 980 & 982.

Service is available to additional destinations through Connecting Services including Windham, Coventry, Ashford and Lebanon.

Norwich Transportation Center (NTC)

New London Union Station (NLC)

New London Union Station (sometimes shortened to NLC) serves as the central hub for New London’s intermodal transportation as well as SEAT’s southern bus station. Parking is available at a nearby garage for a daily rate. Union Station was built in 1887 for the New York, New Haven & Hartford Railroad and has been the local hub in New London ever since.

Today the station is served by the Shoreline East and Northeast Regional services, as well as ferry services to Long Island and Block Island.

Served by the following SEAT Routes: 1, 2, 3, 12, 13, 14, 15 & 108.

Service is available to additional destinations through Connecting Services including Old Saybrook, Middletown, New York City & Boston.

New London Union Station (NLC)

New London Union Station with shot of harbor behind it. Photo by Pi.1415926535 on Wikipedia.

SEAT Administration Office

The Southeast Area Transit District administration office is the headquarters of SEAT and serves as the primary offices and maintenance facility for the district. The administration office is open to the public for customer service as well as ticket and pass sales. It is located just across the Thames River in Preston.

The Administration Office is open on Weekdays from 8:00am – 4:30pm. 

The Admin office is closed on the following holidays:
New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Served by the following SEAT Route: 2

SEAT Administration Office

Lisbon Landing

Lisbon Landing is a large open-air shopping center that also serves as an eastern transfer point for SEAT services. Daily parking is available at this shopping center at no cost.

Served by the following SEAT Routes: 8 & 9.

Service is available to additional destinations through Connecting Services including Canterbury, Putnam, Plainfield and Thompson via a free transfer to NECTD Orange line service.

Lisbon Landing

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Service Alerts

  • Service Update for Monday, Feb 23: Due to the severe storm and unsafe travel conditions, all SEAT services are suspended for Monday. Our team will montior conditions to determine service resumption on Tuesday and updates will be posted. Stay safe and warm.

  • Service Update: Sunday, Feb. 22: Based upon the timing of the storm and out of an abundance of caution, all SEAT services will end around 2 PM today (Sunday). We will endeavor to make the last scheduled trips starting at 2 PM. Stay safe.

  • Service Update for Monday, Feb 23: Unless the current forecast changes, there is a high lilkehood we will need to suspend all services on Monday. We will post an update after 6 PM toniight (Sunday).

Stay informed about SEAT service changes, including route adjustments, schedule updates, and weather delays. Follow our Bluesky account for real-time alerts.
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